Telecommunications
Mobilizing governments
By Nancy Mann Jackson
Cities and counties use mobile technologies to meet the needs of their increasingly tech-savvy residents....
Worst to first
By Mary Rose Roberts (maryrose.roberts@penton.com)
A failed experiment has led to a wireless revolution and the growth of mobile government....
Unlocking 311
By David Moody and Steve Carter
Public-private collaboration creates Open311 standard to expand the potential of communities' CRM systems....
A better toolbox
By Merrill Douglas
911 technologies are being simplified in preparation for next-generation systems....
The new public square
By Alan Shark
New York, Boston and Miami-Dade County describe how they are engaging residents through e-government, mobile applications, and social media....
In our century
Police departments adopt radio technology to dispatch patrol officers more quickly and catch and deter criminals....
Coming soon: national broadband service
By Ed Brock (edward.brock@penton.com)
Widespread Internet access makes cities' jobs easier, expert says....
Radio network combines forces
York County, Pa., ties together public safety and government agencies with one radio system....
ICMA releases reports on consolidation, rural smart growth
The International City/County Management Association has released two new reports, one dealing with the benefits of consolidating 211 and 311 service numbers, and another on smart growth planning in rural areas....
Viewpoint: Where to draw the line on texting
By Nancy Thorington
Local government officials can take some steps to protect public employees' privacy in communications sent using an agency's equipment....
Improving call and response
Integrated software system helps city manage assets and service requests....
Is nothing private?
By Jennifer Grzeskowiak
The Supreme Court considers whether a government employee's text messages are constitutionally protected....
Pulling the plug
Manassas, Va., decided to end the broadband-over-power-line service it had offered residents for a year and a half....
Government IT spending expected to rise in 2010
By Michael Keating (michael.keating@penton.com)
IT spending, investment and innovation in government is one of the striking trends we came across while researching the 2010 Keating Report forecast...
'Net results
Florida county expands public safety broadband network to support more departments...
Eyes on the streets
Boston plugs residents with iPhones directly into its CRM system...
FCC requires faster cell tower siting approval
By Peter Barnes
Local governments protest, say they need more time...
Technology tips for tough times
By Margo Springs, Michael Armstrong and Gail Roper
CIOs share strategies for employing technology to weather the economic storm....
What's hot for 2010
Balanced budgets and cost controls, consolidating services, increasing broadband connectivity and reporting the use of ARRA funds top the list of policy priorities for state CIOs around the country...
NASCIO, White House observe National Cyber Security Awareness Month
NASCIO and the White House are joining other government and private agencies in efforts to educate the public on securing the Internet....
Jailers consider cell phone jamming technology
By Annemarie Mannion
A bill introduced by Sens. Kay Bailey Hutchison, R-Texas, and Jim DeMint, R-S.C., would enable the Federal Communications Commission to permit prisons and local jails to install cell phone jamming equipment....
You do not have the right to phone calls
By Annemarie Mannion
Jailers seek right to jam inmates' cell phones....
Local governments like to Tweet, survey shows
RSS feeds, Twitter and Facebook are the most common Web 2.0 applications used by local governments, according to a recent PTI survey....
NASCIO recognizes National Cyber Security Awareness Month
October is National Cyber Security Awareness Month, and the NASCIO is marking the month with public relations and educational events aimed at increasing awareness and prevention of cyber crime....
